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"Installing Update" Showing No Progress After a Long, Long Time

christianh29878587
Community Beginner ,
Mar 27, 2016 Mar 27, 2016

Installing Update.jpg

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Creative Cloud
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replies 6 Replies 6
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Peru Bob Community Expert
Community Expert ,
Mar 27, 2016 Mar 27, 2016

How long?

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christianh29878587
Community Beginner ,
Mar 27, 2016 Mar 27, 2016
In Response To Peru Bob

An hour, as of now.

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Peru Bob Community Expert
Community Expert ,
Mar 27, 2016 Mar 27, 2016
In Response To christianh29878587

It may take that long or longer.

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christianh29878587
Community Beginner ,
Mar 27, 2016 Mar 27, 2016
In Response To christianh29878587

Shouldn't it be showing at least a tiny bit of progress? How long should it take? I appreciate your help.

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Peru Bob Community Expert
Community Expert ,
Mar 27, 2016 Mar 27, 2016
In Response To christianh29878587

It took me overnight once.

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kumar_rohit Adobe Employee
Adobe Employee ,
Apr 13, 2016 Apr 13, 2016
LATEST

Hi Christian,

Have you tried clicking on the 'x' button against progress bar and then tried again. If not please do so.

Thanks

Rohit

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