"You've been signed out" Creative Cloud App - MAC

New Here ,
Apr 26, 2022 Apr 26, 2022

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Hey y'all,

I was wondering if anyone can help me out with this problem. 

The Creative Cloud App keeps saying "You've been signed out", and every time I click "sign in", it reloads to the same message. I used to be logged in with my school e-mail, but I recently finished the program so that would mean my school account is disabled/deleted. 

 

I have uninstalled and re-installed the app, but it continues to do the same thing. I don't know what to do. I have changed my password and did the Adobe Account Access verification. I am so frustrated lol.

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Activation , Creative Cloud , Installation

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Adobe Community Professional , Apr 26, 2022 Apr 26, 2022
You MAY need to remove all traces of your old account and start over -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs Also... Sign Out When Sign In https://community.adobe.com/t5/Get-Started/sign-in-help/td-p/6071780 may help -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html -and 'looping' https://community.adobe.com/t5/Get-Started/Re-quot-Sign-in-Required-quot-Loop/td-p/6257463

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Adobe Community Professional ,
Apr 26, 2022 Apr 26, 2022

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You MAY need to remove all traces of your old account and start over

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

 

Also...

Sign Out When Sign In https://community.adobe.com/t5/Get-Started/sign-in-help/td-p/6071780 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://community.adobe.com/t5/Get-Started/Re-quot-Sign-in-Required-quot-Loop/td-p/6257463

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New Here ,
Apr 27, 2022 Apr 27, 2022

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Thank you so much! The cleaner tool was the only thing that finally helped. I really appreciate it! 

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Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

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Glad my idea helped and everything is working now

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