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Re: Creative Suite CS6 reinstall

New Here ,
Nov 21, 2022 Nov 21, 2022

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I have the same problem. I can log in to Adobe account and see the Dreamweaver CS6 purchase and the licence number. But there are no Download function. And the support is impossible to contact althought there is a very clear statement that you could contact them, there's even a headphone-symbol!!! Completely misleading information. The bigger company, the worse help.

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correct answers 1 Correct answer

Community Expert , Nov 21, 2022 Nov 21, 2022

Adobe stopped selling/supporting that version about 3 years ago

 

Go here for all older links https://prodesigntools.com/adobe-direct-download-links.html
-Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

 

IF/When you do have a download, be sure to copy it to AT LEAST one external device
-you should ALWAYS keep a copy (or two!) on an external device
-since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
-a usb flash drive or external hard drive, o

...

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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Adobe stopped selling/supporting that version about 3 years ago

 

Go here for all older links https://prodesigntools.com/adobe-direct-download-links.html
-Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

 

IF/When you do have a download, be sure to copy it to AT LEAST one external device
-you should ALWAYS keep a copy (or two!) on an external device
-since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
-a usb flash drive or external hard drive, or write to a CD or DVD
-plus a text file containing your serial number if you have a serial number program

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Explorer ,
Nov 21, 2022 Nov 21, 2022

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I have a copy - it just does not accept my serial number.

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New Here ,
Nov 21, 2022 Nov 21, 2022

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Thats what I was afraid of could happen.

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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he missed that.  read my message.

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Explorer ,
Nov 21, 2022 Nov 21, 2022

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Well, I assume they have just abandoned the whole thing - not good. I tried the chat - but I think that wasn't a real person at the time and wasn't very helpful. I think I'll just move over to some open source software - I find this whole business too annoying...

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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it's a bot until you type agent.

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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@davidt93231056 ,

 

that's not the same problem. the op has a serial number problem.

 

you have no significant problem (yet). adobe still provides downloads of older software via prodesigntools.com as explained above.

 

<branched>

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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@davidt93231056.

Assuming you have a computer that can support legacy CS6 and a legitimate serial number, you can install with your original installation disks and activate your software.

 

No disks?  Obtain a direct download from Pro Design Tools website (above) but it might not be compatible with your license.   That's the risk you take with unsupported software.

 

NOTE 1:  Legacy CS installers won't work on Sierra, High Sierra or Mojave without terminal workarounds.  See below for more details.

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

 

NOTE 2:  Creative Suite will NEVER install on Catalina, Big Sur, Monterey or Ventura++.  If you're using a modern Mac, you need modern software that's compatible with your device.  Or you must revert to an old computer that's compatible with old software.  Your choice.

 

===============

MODERN OPTIONS:
Photoshop Elements or Premier Elements (approx $100, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
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  • 20 GB cloud storage (upgradable to 1 TB).
  • Free upgrades for paid subscribers

https://www.adobe.com/creativecloud/photography.html

Premium Adobe Express ($10/month).

  • Creative Cloud Express app (web and mobile)
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  • Spark Video (mobile)
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  • Adobe Portfolio + hosting
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  • All premium templates and design assets including the collection of over 160 million royalty-free Adobe Stock photo collection.

https://helpx.adobe.com/express/using/express-overview.html

Creative Cloud All Apps (51 + apps & services) and Single App Plans
https://www.adobe.com/creativecloud/plans.html

 

SYSTEM REQUIREMENTS:

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2;
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

BLACK FRIDAY deals end on Nov 25th. 


Hope that helps. 🙂

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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