re install problem

[davidm74525768]

Several programs wont load, and I get this:  help

[thatsmauri]

Error code 702 usually occurs on macOS when you don't have the appropriate permission to access a file or directory required for the install. Try what it suggests in that window and see if that fixes the problem.

[KanikaS]

Hi there, 

We're sorry for the issue you have been facing. Kindly follow steps shared in this article for help:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error702.

Hope that helps! 

Thanks 

Kanika 

[kglad]

did you run the firstaid tool?

[kglad]

@DutyFlick 

is your os ventura?

[DutyFlick]

Catalina on a 2013 iMac

[kglad]

that's a late response.

[DutyFlick]

Yep, just noticed yahoo was sending my Adobe notification emails to spam.

[kglad]

got it.

is your permissions problem still fixed?

[DutyFlick]

Yes, since my original post here I haven't had this issue at all.

[kglad]

nice.  and thanks for the update.

[DutyFlick]

I have experienced this issue repeatedly but the latest fix from Adobe seems to be working better than any others in the past. This link details the steps Adobe had me take but essentially I opened Terminal and entered sudo chmod 1777 /tmp to change permissions and have not had any issuse since then *fingers crossed*

https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-app-stops-responding.html 

[Lumigraphics]

This would allow any user to read and write to the temp directory, and is honestly not the best idea as it would be a security hole.

[DutyFlick]

Unfortunately it seems to be the only thing I've come across that actually fixes the issue, so it's either that or find an alternative to Adobe.