Re-installing CS3 on different computer?

[lindaj49086554]

How can you contact Adobe?

Found chat earlier was given instructions (which did not work). Cannot find chat again. Just go round in increasingly frustrating circles.

Need assistance from adobe technical. Where are the humans they refer to?

I see other people asked about contacting adobe but no real answer given

Lin

[Sahil.Chawla]

Moved to Downloading, Installing, Setting Up​

[John T Smith · Accepted solution]

1st, your original install program and serial number WILL NOT WORK due to the activation server going offline

2nd, Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

-also read https://prodesigntools.com/adobe-limits-software-downloads.html

You will need to contact Adobe (not other users in a public forum) to be given a download link and new serial number

IMPORTANT NOTE:

The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

Start by reading reply #10 https://forums.adobe.com/thread/2620448

-Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

-And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

-OR... Go to https://www.adobe.com/about-adobe/contact.html

-click on the Chat bot on the bottom right hand corner of the first screen

--the chat bot is the circle with a funny looking box with 3 dots inside

-click on Downloading or Installing, then type Agent

Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

[lindaj49086554]

Thank you. talking to bot now, fingers crossed!

Regards

linda

[lindaj49086554]

Think I am sorted after several hours....

Thank you

Linda

On Tue, 30 Jul 2019 at 23:10, Jeff A Wright <forums_noreply@adobe.com>