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Re: Won't let me download free trial of Photoshop

New Here ,
Feb 19, 2018 Feb 19, 2018

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Hello! I am having the same issue. I am trying to download the free trial and it says that my computer does not meet the requirements. I have a Mac OS X.

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correct answers 1 Correct answer

Community Expert , Feb 19, 2018 Feb 19, 2018

Does your computer meet these system requirements?

macOS     

  • Multicore Intel processor with 64-bit support
  • macOS version 10.13 (High Sierra), macOS version 10.12 (Sierra), or Mac OS X version 10.11 (El Capitan)
  • 2 GB or more of RAM (8 GB recommended)
  • 4 GB or more of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
  • 1024 x 768 display (1280x800 recommended) with 16-bit color and 512 MB or
...

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Community Expert ,
Feb 19, 2018 Feb 19, 2018

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Does your computer meet these system requirements?

macOS     

  • Multicore Intel processor with 64-bit support
  • macOS version 10.13 (High Sierra), macOS version 10.12 (Sierra), or Mac OS X version 10.11 (El Capitan)
  • 2 GB or more of RAM (8 GB recommended)
  • 4 GB or more of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
  • 1024 x 768 display (1280x800 recommended) with 16-bit color and 512 MB or more of dedicated VRAM; 2 GB is recommended*
  • OpenGL 2.0-capable system
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.**

  

   * 3D features are disabled on 32-bit platforms and on computers having less than 512MB of VRAM.

Nancy O'Shea— Product User, Community Expert & Moderator

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Adobe Employee ,
Feb 20, 2018 Feb 20, 2018

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Branched out as a new thread.

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New Here ,
Jul 30, 2023 Jul 30, 2023

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trial version of 7 days is not downloading unless it asks for payment first.

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Community Expert ,
Jul 30, 2023 Jul 30, 2023

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LATEST

@Bijaya31383389rmqt 

 

that's expected because the free trial automatically becomes a paid subscription IF you fail to cancel before 14 days.

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