Received email indicating order was processed but no download available on Adobe

[suellenw53487340]

I purchased the upgrade from Lightroom 4 to Lightroom 6 - stand alone, non-subscription. I have tried to follow the instructions in the email but when

I go to my Account - My Orders - there is no download available.  There is a see downloads... and a message that my order is till being processed.  I ordered

this yesterday and got the email of thank you for your order... do this now....late yesterday afternoon.... How do I get my upgrade download ??

[kglad]

you can start the trial now while you're waiting for your order to be processed and your serial number to be sent.

Single user licensee downloadable installation files available:

• Suites and Programs:    CC 2018 |  CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X Suite | 9,8 | 9 pro extended exe,9 pro extended 7z | 9 standard  | 8 standard |
• Authorware:  7.01 windows |
• Captivate:  10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2 |
• Lightroom:    6.14| 5.7.1|  4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
• Photoshop Elements:  2018,15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:  2018,15,14,13,12,11,10,9,8| 9, 8, 7 win | 8 mac | 7 mac
• RoboHelp:  2015, 11, 10, 9, 8

Updates

• non-cc updates
• CC (2013) Updates:
• •   Windows
  •   macOS
• CC 2014 Updates:
• •   Windows
  •   macOS
• CC 2015 Updates:
• •   Windows
  •   macOS

• Download and installation help for Adobe links

• Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

[suellenw53487340]

I appreciate the response below - but first I need the download to be available in my Orders tab….

It does not show up on the Orders Tab or in my Account Management -

How do I get the download from Adobe ????

[kglad]

you don't need a download link in your account but if you want to wait for that, you can.

[MukeshSuthar · Accepted solution]

Hello suellenw53487340,

Sometime, it take 3-4 days to get the order processed completely, and after that you will be able to initiate the download from your adobe account.

However, Adobe have all the products download available directly on it's website, and you can download the product outright without any issues.

Go to the below link to download your Lightroom 6:

Download Photoshop Lightroom

And as a plus point, you will also get the Lightroom 6 updates, manual download on the same page.

Hope it will resolve your issue.