Copy link to clipboard
Copied
When I attempt to update Creative Cloud programs on my new MacBook Pro, I receive a U44M1I210 error..
Programs affected are: After Effects, InDesign, Flash Pro, Prelude and Premiere Pro.
I actually uninstalled Prelude and tried to update again, but it still failed.
How do I fix this?
Copy link to clipboard
Copied
RickRicholson the U44M1I210 error indicates there was a failure to mount or extract the update files. Please ensure that you have proper permission to write to your temp directory. I would also recommend that you try creating a new administrator account to see if you face the same issue.
Copy link to clipboard
Copied
Hi RickRicholson,
Please follow the below article
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
Please reply in case you need further help.
Thank you for posting on Adobe Forums.