Redemption code says invalid

[cffann]

I am trying to reach an agant. I can't redeem a code I bought at best buy two hours ago.  I keep getting rerouted back to this page. How do I reach an agent for real?

[Ani*Adobe]

Hi there,

Apologies for poor experience.

If you can PM me picture of code with me, I can help you with it. 

Alternatively you can contact customer care from here - https://helpx.adobe.com/support.html (Sign in required for chat support)

^Ani

[Nancy OShea]

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html