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Reinstall Photoshop

New Here ,
Apr 19, 2016 Apr 19, 2016

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I get this message when I open Photoshop, how do i reinstall it? One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing.  Please run the Photoshop installer and re-install Photoshop.

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correct answers 1 Correct answer

Community Expert , Apr 20, 2016 Apr 20, 2016

use the uninstaller to uninstall it, then reinstall it using your cc desktop app.

but first you might want to try resetting your preferences:  https://forums.adobe.com/thread/375776

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Community Expert ,
Apr 20, 2016 Apr 20, 2016

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use the uninstaller to uninstall it, then reinstall it using your cc desktop app.

but first you might want to try resetting your preferences:  https://forums.adobe.com/thread/375776

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New Here ,
Dec 22, 2016 Dec 22, 2016

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Will I have to pay again to reinstall the application?

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Community Expert ,
Dec 22, 2016 Dec 22, 2016

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Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928

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Community Expert ,
Dec 22, 2016 Dec 22, 2016

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no.

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New Here ,
Nov 15, 2022 Nov 15, 2022

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this is a new IMac computer. I have an account and would like to install Photoshop on this machine???

 

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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@Ted271464370djf, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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