Copy link to clipboard
Copied
I just found out that my fees increased by $10 a month while looking at my cc statement. I did not receive any request for renewal or rate increase as per your policy"Renewal rates are subject to change, but we’ll always notify you beforehand. "
When I contacted Adobe to cancel they said it was more than 14 days(28 days) and would cost me $180 to cancel. This is a crazy policy that really takes advantage of students/teachers. To auto renew without any consent at the renewal time is very deceptive and then to say you are going to charge a $180 fee for cancellation??? Is this really how adobe treats teachers/students
When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price https://forums.adobe.com/thread/2270867 explains
Did you read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html
-Purchasing FAQ https://forums.adobe.com/thread/1926340
Copy link to clipboard
Copied
When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price https://forums.adobe.com/thread/2270867 explains
Did you read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html
-Purchasing FAQ https://forums.adobe.com/thread/1926340
Copy link to clipboard
Copied
i don't think your rates changed. the first year and subsequent year rates were the same last year as this year.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now