Renewed without permission

[audrao66174675]

Last year I got roped into a full year or else I pay for it anyway. Waited for the year to end and bam these crooks renew without my permission. Now when I try to cancel they want $270 or something for cancelling when I never agreed to renew. I'm filing a class action on this company. Hold time on thier phone line is like an hour if you can even get thier number. This is not how you do business Adobe. You will speak to me. You will cancel this subscription without penalty and refund my payment you just took from me.

[John T Smith · Accepted solution]

You may not remember, but the Subscription Terms you "click to agree" provide for automatic renewal https://www.adobe.com/misc/subscription_terms.html

[gavriella37943006tn3s]

Disgusting scam

You know we don't read the terms fully. I only signed up for a free trial. This is an ugly way to do business 

[kglad]

@gavriella37943006tn3s 

you signed up for a free trial, failed to cancel it and then your subscription auto-renewed 1 year later?

[John T Smith]

>I only signed up for a free trial

What did you think was going to happen with the credit card number you gave?

>You know we don't read the terms fully.

When you give a credit card number does that not make you wonder what you are doing... so you will read what is on the screen?

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with link to Nancy O'Shea 'arrows' in subscription information
-And the difference between an actual Monthly subscription and Annual paid Monthly
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-scam-1-year-subscription-payme...