set up error

[MLanpher]

I downloaded the free version of Adobe Pro and then subsequently purchased the Adobe IX Standard.  I get the error message "Setup has detected that you already have a more functional product installed.  Setup will now terminate."  I believe I have removed the original program.  How can I get my standard version to install ... I need it!  I am not highly computer savvy - need response in user friendly words.

Thanks!

[Atul_Saini]

Hi MLanpher,

Please uninstall Acrobat 11 pro from your machine and then install Acrobat 11 Standard, below are the steps to uninstall.

• Go to  “Add or Remove Programs” Control Panel (XP) or the Programs and Features Control Panel (Windows 7).
• Double click on Acrobat 11 pro
• Follow te on screen instructions.
• After uninstall completes, restart your machine.
• Install Acrobat 11 Standard.

For more information refer below mentioned links:

Link 1 : http://tv.adobe.com/watch/acrobat-it-tips-tricks-tutorials/uninstalling-adobe-acrobat-x-pro/

Link 2:: http://helpx.adobe.com/creative-suite/kb/uninstall-creative-suite-cs5-cs5.html
Link 3:  http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html

Kindly revert in case of further issues.

Thanks!

Atul Saini

[MLanpher]

OK – I got it installed but it is still not working. This comes up on my screen but Acrobat 11 Standard is not one of the products in the drop down Product selection box…

Need help!

Martha Lanpher