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Struggling to download Acrobat X Pro

New Here ,
Jul 22, 2015 Jul 22, 2015

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Hi There,

I get the following error when trying to download Acrobat X Pro:

Access Denied

You don't have permission to access "http://trials2.adobe.com/AdobeProducts/APRO/10/win32/AcrobatPro_10_Web_WWEFD.exe" on this server.

Reference #18.c509a829.1437558332.5b22dc8

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correct answers 1 Correct answer

LEGEND , Jul 22, 2015 Jul 22, 2015

You need to be signed-in in order to download product trials.

Go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements - sign in if you are prompted, but don't download anything.

Now download the Acrobat X Pro trial, install it, and activate it with your serial number.

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Adobe Employee ,
Jul 22, 2015 Jul 22, 2015

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Kindly download it from Download Adobe Acrobat | Standard, Pro | DC, XI, X

See if this helps.

Thanks

Varun

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New Here ,
Jul 22, 2015 Jul 22, 2015

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Hi VarunS,

Thanks for the speedy reply.

Still getting the same error, Was the same place I encountered the problem originally.

Access Denied

You don't have permission to access "http://trials2.adobe.com/AdobeProducts/APRO/10/win32/AcrobatPro_10_Web_WWEFD.exe" on this server.

Reference #18.c709a829.1437559172.68c86f8

Regards

Jovan

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Adobe Employee ,
Jul 22, 2015 Jul 22, 2015

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Please try using a different browser or try after deleting cookies and resetting the browser.

Let us know if this helps.

Thanks

Varun

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LEGEND ,
Jul 22, 2015 Jul 22, 2015

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You need to be signed-in in order to download product trials.

Go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements - sign in if you are prompted, but don't download anything.

Now download the Acrobat X Pro trial, install it, and activate it with your serial number.

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New Here ,
Jul 22, 2015 Jul 22, 2015

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Wooohoo!

Downloading now!

Thanks a million! Strange though...thought I was signed in

Cheers!

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LEGEND ,
Jul 22, 2015 Jul 22, 2015

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It is indeed very strange!  This should not happen, especially from the link that Varun posted.  I will take the issue up with Adobe.

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Adobe Employee ,
Jul 22, 2015 Jul 22, 2015

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Glad to hear that

Regards

Varun

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