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The Error 204

New Here ,
Aug 14, 2017 Aug 14, 2017

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For the past few months I've had an update error that's made me unable to access the Creative Cloud because of error 204 I make it to about 6% done when it makes the update stop saying "There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get Help

so I was looking through the help page and a few other sources and it did not really help me on how to fix this error so if anyone has any tips please give me them because I would rather not reinstall just for this update to go through because I don't wanna loose my preferences in the other apps I use.

Thank you in advance.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Aug 14, 2017 Aug 14, 2017

quit your cc desktop app.

restart your cc desktop app with admin privileges*

*use google to see how to do that for your os

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Community Expert ,
Aug 14, 2017 Aug 14, 2017

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quit your cc desktop app.

restart your cc desktop app with admin privileges*

*use google to see how to do that for your os

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New Here ,
Aug 14, 2017 Aug 14, 2017

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How do I restart it with admin privileges on Windows 10

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Community Expert ,
Aug 14, 2017 Aug 14, 2017

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Right-click on your  CC Desktop App icon.  Select Run as Admin.

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Aug 14, 2017 Aug 14, 2017

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This isn't working . . .

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Adobe Employee ,
Aug 16, 2017 Aug 16, 2017

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