Transferring photoshop on to a new computer

[hollys53369945]

I just bought a new computer and need help getting photoshop on here without having to purchase it again---help!!

Thanks

[John Waller]

Which version of Photoshop?

Which operating system?

Do you have your Photoshop serial number or are you a Cloud member?

[Brett283902416sho]

Photoshop 2023, Windows 11

[John T Smith · Accepted solution]

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

[Brett283902416sho]

When I try those I get "Access denied"

[Brett283902416sho]

What is your response?

[Brett283902416sho]

This is exactly my issue

[kglad]

@Brett283902416sho 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html