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Trial Reset

New Here ,
Jan 01, 2018 Jan 01, 2018

I recently downloaded Adobe Premier Pro CC 2017.  I was unable to work with it long enough to explore the product and want to request a rest on my trial period.  Who do I contact or what is the procedure?

Thank you.

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Jan 01, 2018 Jan 01, 2018

As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Community Expert ,
Jan 01, 2018 Jan 01, 2018

As far as I know, trials are 7 days and only once per program per computer... my understanding is that a hidden file is place on the hard drive to disallow a 2nd trial of the same program

You may be able to trial the 2018 version

Or, buy a subscription for one month... and be SURE you cancel before the end of your month

Annual vs Monthly https://forums.adobe.com/thread/1926342

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Community Expert ,
Jan 01, 2018 Jan 01, 2018

The quickest and easiest way would be to install the 7 day trial on a different computer.

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New Here ,
Apr 05, 2020 Apr 05, 2020

I know. The trial is stupidly short. I couldn't evaluate it in such a short time.

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Community Expert ,
Apr 05, 2020 Apr 05, 2020

If you need more time, buy it and cancel within 14 days to receive a refund.

https://www.adobe.com/legal/subscription-terms.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Apr 06, 2020 Apr 06, 2020

If you were looking to buy a car would you pay for a test drive?

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Community Expert ,
Apr 06, 2020 Apr 06, 2020
LATEST

That all depends on the car.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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