trying to deactivate elements from an old computer that no longer works please help!

[labrettap49575795]

tried going through the steps following how to deactivate by the adobe ID but I don't have a "manage plans" button. My old PC that had my photoshop elements on it no longer works after moving cross country.

[John T Smith · Accepted solution]

When you have a non-functioning computer and can't deactivate, use the link below

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990 to adjust activation count