Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

trying to download cs5 and getting a zip file issue - how do i fix

New Here ,
Aug 05, 2015 Aug 05, 2015

please advise

330
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 05, 2015 Aug 05, 2015

Hi,

If you need assistance in unzipping a zipped file please use to below links to download the WINRAR software and use this to do the same:

WINDOWS :

For 64 BIT O.S - http://www.rarlab.com/rar/winrar-x64-53b2.exe

For 32 BIT O.S - http://www.rarlab.com/rar/wrar53b2.exe


MAC :

http://www.rarlab.com/rar/rarosx-5.3.b2.tar.gz


Let us know if this helps.


Regards,

Bani

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 05, 2015 Aug 05, 2015

If you need assistance in unzipping a zipped file please use to below links to download the WINRAR software and use this to do the same:

Not required. Why are Adobe staffers issuing such advice?

There are two files to download. I suspect the OP has only downloaded File 1 of 2 (the .7z file).

Download both the .7z file (File 1 of 2) and the .exe file (File 2 of 2) to the same folder on the local hard drive.

Double click the .exe file and follow the prompts. The .exe file uses the contents of the .7z file during the installation process.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 05, 2015 Aug 05, 2015

thanks - the 1 of 2 was installing and required the zip file dealio.  when I tried to download 2 of 2 it says the file archive part of adobe cs5 is missing.  I need all parts to extract cs5 standard

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 05, 2015 Aug 05, 2015
LATEST

Similar issues have been reported in the past.

Re-downloading the .7z file with a different browser was one solution.

File Archive Part Missing?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines