Unable to access subscription

[swaggrlyn]

I have a subscription and am unable to access it.

[Tanusree · Accepted solution]

Hi,

Please see Solve common Creative Cloud activation and deactivation issues.

Can't use Adobe CC

Let us know if this helps!

[PussieMugger]

I paid good money for a subscription to lighthouse AND photoshop and everytime I try and access the "premium" account that I paid for, it says "sorry something went wrong." "We're having trouble processing your purchase at the moment. Please try again".

its funny - cuz you def didn't have a problem taking the money out of my account, so weird

 

[John T Smith]

I've never heard of lighthouse... do you mean lightroom?

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