Getting really freakin' bored of this now. A while back my main mac pro stopped connecting to the Adobe servers. I found a workaround using VPN. Now my macbook has started doing the same thing but nothing gets me to the servers... have tried multiple different wifi and mobile data connections with and without VPN. Simply sits there spinning and nothing happens.
Needed to download and install Illustrator on my laptop today to finish a job at my partners house. Now I can't work. Thanks Abode.
Just to make matters worse the support chat bot doesn't understand and the customer support phone number they give doesn't work.
Any ideas that haven't already been discussed on these forums, or better still a proper fix from Adobe, would be greatly appreciated.
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam.