Unable to download/install photoshop or acrobat. Error Code 133. Says I have not got enough space, although I have over 75GB just on one hard drive.

[loukitch]

Howdy CC People.

I have CC on my work computer for various stuff. I am trying to now download/install Photoshop and Acrobat. The status bar climbs to 6% then hits me with this bad boy:

Upon clicking 'More Information' I get this wonderful thing:

My main drive is a network drive with countless terrabytes available, but my D drive - where all my CC stuff is located - has around 75GB on it (It's an SSD, if that makes a difference).

Now I have another PC next to this one that is absolutely identical in specifications and build set up. It has every single CC program installed and runs like a dream. For some reason that I cannot find, this one just won't play ball.

Anyone here that can help? My companies IT department are absolute horsesh*t.

[kglad · Accepted solution]

quit your desktop app

right click the shortcut or executable > click 'run as administrator'

[Dann Demeulemeester]

Having this issue same issue on Mac running Catalina 10.15.2

6% then error 133 when I have plenty of free space.

Ideas to resolve?

[Test Screen Name]

please give actual numbers.how much disk space exactly on your system drive?

[Dann Demeulemeester]

Hard drive fuller than thought. Only 5 GB were free. Cleared space and install worked fine with 15GB free. Wouldn't have expected install to require that much space but that was the problem.

I now understand that the install failures at 6% were not necessarily indicative of the same issue that began this thread.

Thanks for the reply