unable to install Adobe Application Manager

[winkboyer]

I get this before install starts:

Other Instances of Adobe Application Manager are currently running which must be closed before installing this product, Please close or wait for them to complete

But as far as I can tell there are no other versions running

Since I can not get it install nothing else is downloadable

[Jeffrey_A_Wright]

Have you verified that it is not running in your task manager or activity monitor?  Also which operating system are you using?

[winkboyer]

I checked the Task manager first thing, I am running WIndows 8,

[Jeffrey_A_Wright]

Can you provide a screenshot of the running process in your Task Manager then?  According to the error there is a process remaining which is interfering.

[winkboyer]

I will give it a try, I have a lot of stuff and the Task Manager screen cannot be seen in it's full glory, but here is an attempt

[TonyHAus · Accepted solution]

Hi,

I had exactly the same problem but with Windows 7 64 bit so I'm not sure this will work with Win 8 but see if it helps.

1. Boot into Safe Mode

2. Locate OOBE folder using search. In my copy of Win 7 it's C:\Program Files (x86)\Common Files\Adobe\OOBE

3 Rename OOBE folder to OOBEold

4 Reboot normally

5 Download Application Manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

6 Locate download and run install

7 Application Manager Installs!!!! (We hope 🙂 )

Tony

[winkboyer]

Thanks Tony, it seems to be working.

[TonyHAus]

Glad I could help

If it works ok I'd appreciate it you could award me a correct answer.