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I'm on windows 10, I have not been able to install other apps besides the mobile version of lightroom
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what version of win 10 and what app/ version are you trying to install.
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Did you install the Creative Cloud desktop application?
Do you see the option to download the apps?
Let us know. We'll look into this for you.
Regards,
Shivangi
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Are you getting an error code? https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html
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How to install when you have a subscription
-NOTE the alternate download link in the discussion works better for some people
https://community.adobe.com/t5/download-install-discussions/after-effects-set-up-wont-install/td-p/1...