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unable to install CS5

New Here ,
Jul 31, 2023 Jul 31, 2023

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Hello,

I am trying to install Photoshop CS5 on my freshly installed Windows 10 machine. Unfortunately, the installation does not start for me. Only the window "Initializing the installation" appears, which then simply disappears again.
I have already run the cleanup tool, tried installing with the built in admin account, in safe mode, nothing works.
attached the PDapp log

Thanks for the help!

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Installation

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correct answers 1 Correct answer

New Here , Jul 31, 2023 Jul 31, 2023

Solution to the problem: https://community.adobe.com/t5/download-install-discussions/error-installing-cs-5-5/td-p/4599747

I had to delete - for whatever reason - all folders and files in C:\Program Files (x86)\Common Files\Adobe
The file CoreSync_x64.dll could not be deleted, but renamed and moved, and then deleted. After that the installation finally started.

Thanks anyway

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New Here ,
Jul 31, 2023 Jul 31, 2023

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Solution to the problem: https://community.adobe.com/t5/download-install-discussions/error-installing-cs-5-5/td-p/4599747

I had to delete - for whatever reason - all folders and files in C:\Program Files (x86)\Common Files\Adobe
The file CoreSync_x64.dll could not be deleted, but renamed and moved, and then deleted. After that the installation finally started.

Thanks anyway

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Community Expert ,
Jul 31, 2023 Jul 31, 2023

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we sometimes wonder what use 10+ year old posts are.  glad to hear it helped you.

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