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Unable to pay Adobe Premiere monthly fee

New Here ,
Jan 19, 2018 Jan 19, 2018

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I have 2 months left on my one-year Premiere subscription (ending in April), but my debit card is currently overdrawn. I was told to update my billing info because of my overdrawn debit card, or Premiere will cease to function within 24 hours. I'm in a tight spot for money right now and don't plan on renewing the subscription in April. What will happen to my subscription/my account? Will I be charged outrageous cancellation fees even though I did not cancel intentionally? Can my subscription be frozen until I am able to pay it back? Is my subscription going to cancel or will it still renew itself and raise its cost in a few months, digging me deeper into debt?

Thanks,

Kevin

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jan 20, 2018 Jan 20, 2018

you'll be charged 1/2 the remaining amount of your subscription (1 month).

no you can't freeze your subscription.

you'll need to cancel your subscription to prevent it from renewing.

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Community Expert ,
Jan 20, 2018 Jan 20, 2018

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you'll be charged 1/2 the remaining amount of your subscription (1 month).

no you can't freeze your subscription.

you'll need to cancel your subscription to prevent it from renewing.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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