Skip to main content
K
kwilcox222
Participant
January 20, 2018
Answered

Unable to pay Adobe Premiere monthly fee

  • January 20, 2018
  • 1 reply
  • 371 views

I have 2 months left on my one-year Premiere subscription (ending in April), but my debit card is currently overdrawn. I was told to update my billing info because of my overdrawn debit card, or Premiere will cease to function within 24 hours. I'm in a tight spot for money right now and don't plan on renewing the subscription in April. What will happen to my subscription/my account? Will I be charged outrageous cancellation fees even though I did not cancel intentionally? Can my subscription be frozen until I am able to pay it back? Is my subscription going to cancel or will it still renew itself and raise its cost in a few months, digging me deeper into debt?

Thanks,

Kevin

This topic has been closed for replies.
Correct answer kglad

you'll be charged 1/2 the remaining amount of your subscription (1 month).

no you can't freeze your subscription.

you'll need to cancel your subscription to prevent it from renewing.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 20, 2018

you'll be charged 1/2 the remaining amount of your subscription (1 month).

no you can't freeze your subscription.

you'll need to cancel your subscription to prevent it from renewing.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices