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I'm on a Mac OSX. Trying to purchase Premiere Pro as my trial had run out of time but everytime I try to purchase I get this screen. Tried it on Chrome and the same thing happens.
Followed by this screen...
Please help! Been trying for the last 2 days.
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Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Hi Ned,
I've enabled and cleared cookies and just tried firefox and chrome as well. But still the same thing on all 3 browsers. Server seems to time out each time. For the heck of it, I've even tried purchasing using Safari on my iPhone. Same thing.
I'll try creating another Adobe profile and see if that works but I'm open to any other ideas...
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Well, creating another adobe account didn't help either... I'm lost!
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any other community folks having similar issues??
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