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Uninstalling Creative Cloud

Community Expert ,
Nov 23, 2019 Nov 23, 2019

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Is it really the case that Creative Cloud can't be uninstalled without a separately downloaded tool?

 

When I try to uninstall it says I have apps that need it and refuses to uninstall. But nothing shows up as installed in Creative Cloud. I've tried killing all CC processes I can find, but I get the same message.

 

Searching the forums recommends the separate download plus a cleaner tool (seems a longstanding thing).

 

But I'm a bit astounded that this would be the case. Am I misunderstanding?

 

Thanks

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New Here ,
Nov 23, 2019 Nov 23, 2019

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  1.  

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Community Expert ,
Nov 24, 2019 Nov 24, 2019

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The Windows Settings/Apps gives me an 'Uninstall' option. (Mac Finder would drag an application to 'Trash')

Not sure why you would want to uninstall.Are you abandoning Adobe completely?

ScreenShot144.jpg

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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Community Expert ,
Nov 25, 2019 Nov 25, 2019

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When I click uninstall it asks if I'm sure, then pops up an error that there are still applications installed that need creative cloud. I have no creative cloud apps installed. 

 

As for why, I just want to remove it from that PC.

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Community Expert ,
Nov 25, 2019 Nov 25, 2019

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Yes, it seems stupid to install one program to un-install another, but the Adobe Creative Cloud Cleaner Tool searches all the 'nooks and cranies' of your system to un-install everything related to the programs you select to uninstall. (I have not used it for several years, so no recent knowledge) Refer the article-

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html?PID=7221644

Download the Cleaner Tool - I think you will be satisfied it does the job you want. (then un-install the Cleaner  🙂  )

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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