Update lightroom 5.7 - Kontakt zum Support

New Here ,
Sep 24, 2019 Sep 24, 2019

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Ich suche nach einer Möglichkeit, nach der Neuinstallation von Lightroom 5 das update 5.7 zu installieren. Ich habe mein Lightroom bisher nicht registrieren lassen, deshalb soll ich den support von adobe kontaktieren - laut Support Center ... Nur: Wo finde ich ein Kontaktformlar dafür?

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correct answers 1 Correct answer

Community Expert , Sep 24, 2019 Sep 24, 2019

Program installers https://www.adobe.com/gr_en/downloads/other-downloads.html
If you are not able to find your program installer at 'other-downloads' read below

 

IMPORTANT NOTE:
The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

 

Go to https://www.adobe.com/about-adobe/contact.html
-click on the Chat bot on the

...

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Sep 24, 2019 Sep 24, 2019

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Moving to the correct community.

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Community Expert ,
Sep 24, 2019 Sep 24, 2019

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Program installers https://www.adobe.com/gr_en/downloads/other-downloads.html
If you are not able to find your program installer at 'other-downloads' read below

 

IMPORTANT NOTE:
The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

 

Go to https://www.adobe.com/about-adobe/contact.html
-click on the Chat bot on the bottom right hand corner of the first screen
--the chat bot is the circle with a funny looking box with 3 dots inside
-click on Downloading or Installing, then type Agent

 

Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

 

AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

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New Here ,
Sep 24, 2019 Sep 24, 2019

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Sorry, but that's not the right answer! - on https://www.adobe.com/gr_en/downloads/other-downloads.html lightroom 5 is listed, but there are no updates for the program behind the link. And on https://www.adobe.com/about-adobe/contact.html I dont find any chat bot icon on the bottom right hand corner!

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Wo hast Du den Link zum Download her - Muss dies auch tun ?

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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https://community.adobe.com/t5/download-install-discussions/older-versions-pre-2020/td-p/13065324

 

IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD
-plus a text file containing your serial number if you have a serial number program

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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LATEST

FYI- Download links (Hopefully still working!)

The 'original' perpetual versions of "Lightroom":

Windows Version 5.7-  Lightroom 5 for Windows (957 MB) 

Mac - Lightroom 5 for Mac OS (531 MB) 

 

Regards. My System: Lr-Classic 11.5 Photoshop 23.5.1, ACR 14.5, Lightroom 5.5, Lr-iOS 7.0.2, Bridge 12.0.3, Windows-10.

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