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Can you implement the solution for the error?
Please give us more informations including the following :
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem and/or error messages
Computer hardware, such as CPU; GPU; the amount of RAM; etc
click the window pane in the lower left corner
click the 'gear' aka settings
now... EXACTLY which version of windows do you have?
mine is... Windows 10 Pro 21H1 build 19043.1110
As Adobe does not make OS, but user programs, you should contact the OS provider.