Copy link to clipboard
Copied
Everytime I try to install Photoshop on my Apple Air laptop, it says installation failed - or not compatible.
It worked on this laptop a few months ago - Not sure what to do...
Please help.
Thanks
Ben
Copy link to clipboard
Copied
Photoshop or Photoshop Elements? What version?
What operating system?
Copy link to clipboard
Copied
[Moderator moved from Using the Community forums to Download & Install.]
Please ensure that your device meets the system requirements required to install your apps.
Most modern Creative Cloud apps work on:
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
Hope that helps. Post back if you have other questions.
Copy link to clipboard
Copied
not compatible is a specific and pretty accurate error message. check your computer against the required specs, https://helpx.adobe.com/creative-cloud/system-requirements.html
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community>