Where are bugs filed?

New Here ,
Aug 27, 2021 Aug 27, 2021

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Twitter's AdobeCare sent me to a place to file a bug that doesn't work, but points me kinda sorta here, but I still don't see where to file a bug report.

And they're not answering my requests for help (it's the weekend), I'd really appreciate a link. Anyone?

(The bug actually relates to creative cloud login for Photoshop Lightroom Classic.)

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-https://adobe-video.uservoice.com/
-https://www.adobe.com/products/wishform.html

 

Quicker is to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Aug 28, 2021 Aug 28, 2021

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Hi.

I appreciate your resposne, but it was not helpful, probably because I was unclear.

I already have contacted Adobe Support, I had (via social media) they had pointed me at the very same link https://www.adobe.com/products/wishform.html that you shared, and the reason that I wrote here is that link gave me an error message, saying that bug reports for Lightroom and similar products had been migrated to a different platform, called bugs, right here. It gave me this error message at the time I attempted to attach a screen shot using the "insert image" function within that site, attempting to attach a screen capture of the bug I am actually trying to report.

So I am looking for it, right here, like the link you gave me told I should.

Perhaps this link, which refers to the same venues .. the venues I can't find ... will be of assistance in understanding my question:  https://feedback.photoshop.com/conversations/photoshop/community-consolidation-announcement/611d82e2...

Perhaps that explains my question?

In any case, thank you for your attempt to help.

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New Here ,
Aug 28, 2021 Aug 28, 2021

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Ahh, nevermind.

They turned off bug reporting etc. for some products on the 24th, and will be putting up something new on the 31st.

I just happened to unknowingly wander into this on the 26th or 27th, and was very confused. 

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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Post your request in the Lightroom Classic forum. A forum moderator can correct the posting if it's not correctly posted. 😉

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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LATEST

Adobe UserVoice is for Bug and Feature Requests on select products & services.

https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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