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You can usually locate the serial number on the back of the CD or DVD case. If you have an envelope for your software then it may be located on the envelope instead.
For more help locating your serial number, see Find a serial number, or try this focused search.
Which product did you install? You should have received an e-mail which contains your serial number and a link to the download. Otherwise I would recommend reviewing the following documents:
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i do nothave my cd
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Do you only have a box then? Or where did you purchase the software from was it from Adobe directly and you selected the option to download?
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Hi Jeff,
I bought photoshop (student & teacher adition) 4 weeks ago, i regestered following all the steps only line 3 weeks ago. I was told i would recieve an emial with the serial number. I have not recieved this email, is there a possibility of resending it or doing it a different way?
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cl54321 please see the I have a Student and Teacher edition product section of Find a serial number - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. There are details on how to check the status of your serial number depending on how and where you purchased the Student & Teacher edition of the product.
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jeff i have a trial of adobe illustrator cs6... my trial of 30 dys is giong on and i m signed in on adobe.. i want to license this product.. frm where i get my serial key???
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Monichiku you will want to purchase Illustrator CS6 to obtain a serial number. You can purchase Illustrator CS6 at Creative Suite 6.
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Jeff why does it say my serial number is invalid when i enter it?? I paid good money for this... why cant i download it to more than one computer???
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Nicole.jess did you purchase your software from Adobe.com? We do employ activation technology but that would not cause you to receive an invalid serial number message. Unfortunately we really can't validate your serial number through the forums. We need to verify to much personal information which should be private. For the best assistance, I recommend our chat support at http://adobe.ly/tuMwkC. Our chat representatives can provide a personalized experience to resolve the issue surrounding your serial number.
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Thank you for your help Jeff. i figured out the problem to the invalid serial number. turns out i some how installed Premier elements 9 while i was installing photoshop elements 9 to the desktop.
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Excellent I am happy to hear you were able to get the software installed successfully!
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Hello
I am having issue with my product code. I have the student edition and have bought a new computer. I would like to transfer from old computer to the new. However when I enter the product code (to get serial for student edition) it tells me code is invalid. Please help. Thank you.
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Yes Davidh028 you will want to enter your serial number not the product code. Review this discussion on how to locate your registered serial numbers at http://www.adobe.com/. Product code were only used to generate a serial number. The serial number would still need to be registered to your account.
If you are using a recent Adobe software title it is possible the registration was done automatically.
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IM HAVING SAME PROBLEM...WTF
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Me too and this is not helpful. I can't believe how stupid it is I'd have never bought this if I knowew they won't help you
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Bettinab52 what specific difficulties are you facing with locating your serial number? I would recommend re-reviewing this discussion as it covers most of the available scenarios.
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having the same problem serial number i cannot find also but after reading the comments i think i installed it wrong should i uninstall and try again????
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Marv.pena how did you install the software incorrectly? Also did you install in trial mode or are you still looking for your serial number?
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im not sure it seems like i have the product but its in a trial mode i bought the download a few days ago but not sure where the serial number is
never done this before but am confused not trying to lose money ive tried to uninstall it but it wont because of adobe bridge any sugguestions on what i may be doing wrong or if i did i install it wrong plz thx
[private data removed]
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Which product did you install? You should have received an e-mail which contains your serial number and a link to the download. Otherwise I would recommend reviewing the following documents:
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it wasnt in my email all i recieved was the link to the download and my order id ive also been on the support sights but no luck
[private data removed]
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Mav,pena please see this excerpt from the How to find a download link on Adobe.com document.
If you follow these steps you should be able to locate your purchase to download.
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thank you for your time and help this has helped me alot
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Your more than welcome Marv,pena. I am happy to hear you were able to download your software successfully.
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Hi Jeff,
I have a similar situation.
I purchased my Adobe Creative Suite: Design Standard online, and I was told I would receive an email with my serial number.
I have received my product in the mail, and wish to install it now. However there is no serial number on the product box, or insert envelope. Still waiting on the email and its been about 4 weeks.