Where is the damn Cleaner Tool???

[_scott_]

It's not where it should be:

http://www.adobe.com/support/contact/cscleanertool.html

Nightmare issues here and there's no cleaner tool to be found. Come on folks!!!!!!!!!

[Nikhil R Gupta]

Cleaner tool download:

Windows:

Adobe

MAC:

Adobe

[Jeffrey_A_Wright]

Scott are you receiving an error when you try to download the CC Cleaner Tool from Adobe?

[_scott_]

Jeff... please CLICK YOUR LINK.

That's the very same link I referred to in the question. You obviously didn't look at it.

It is NOT there. At least the Mac link doesn't work.

[Jeffrey_A_Wright]

Scott I was able to download the link at Adobe.  In specific the Mac link is Adobe.

There will be a new version of this page available soon which will include a new version of the CC Cleaner tool to support the Creative Cloud 2014 software titles.

[_scott_]

Jeff... I am redirected to http://www.adobe.com/special/support/index.html in all instances. I see nowhere to download anything just marketing and tutorial links.

I understand a new version is coming tomorrow... I need the cleaner TODAY and it's apparently not available in my location.... only Adobe sales pages.

Even if I copy the location from your link and paste it into a new browser window... I'm redirected to the support page. Different browsers.. cleared caches.. nothing but the support page.

[_scott_]

Note... just launched CC app and apparently the 2014 apps are there for me. This may be why I can't find the cleaner. I can't install the updates (or uninstall any app) due to some ambiguous "error" which is why I need the cleaner tool... but, as posted, I can't seem to access a download for the cleaner tool on the web anywhere.

If I search the downloads I get the "Site temporarily unavailable" page.

[_scott_]

Is there any way the CleanerTool for CC and CS6 can be emailed to me??

It should really be installed along with the uninstallers. It's become imperative since DVDs are no longer an option.

I've even tried the public ftp.adobe.com and there's no cleaner tool there either.

[Jeffrey_A_Wright · Accepted solution]

Scott I sent you a copy to the e-mail address you utilized to post to this forum.

[_scott_]

THANK YOU, Jeff.

Received. I'm sure all the redirects I see for each and every link posted anywhere (even google) for the cleaner tool is due in part to the update being pushed out.

Looks like I need to do a complete system rebuild any way... even the cleaner is crashing without messages. Man I miss DVDs. This is a bit silly and inefficient. CS6 runs fine.

[Nikhil R Gupta]

I just tried that link and i am able to download both Windows and MAC version of Creative cloud Cleaner tool.