Why do I keep getting a P1 error code when installing Illustrator on Windows
Copy link to clipboard
Copied
Trying to install Illustrator trial on Windows machine but keep getting P1 error each time. I've ran Adobe Cleaner tool multiple times, have rebooted and disabled mcafee. I am also an administrator on this machine. Please advise. Thanks
Copy link to clipboard
Copied
Hi Richardd50742438,
Kindly share the complete error message or a screen shot of the error message with us. See,FAQ: How do I capture and post a screen shot or video?
In the mean while kindly refer to Troubleshoot Adobe Creative Cloud install issues with log files.
Copy link to clipboard
Copied
I get this error each time I install a new copy of illustrator. There are no program in add/remove programs as this is the first time I'm installing this application.
Copy link to clipboard
Copied
i have subscription - i can't install it either getting Error code P1