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Why does interrupt message appear when installing Adobe Acrobat Pro X?

Guest
Dec 03, 2015 Dec 03, 2015

I uninstalled DC per online instructions and have tried to install Pro10 using AcrobatPro_10_Web_WWEFD.exe along with my 24-digit serial number.  It goes through all the motions but ends up by saying that install has been interrupted, and to try again later.

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LEGEND ,
Dec 03, 2015 Dec 03, 2015

Run Acrobat Cleaner tool and check if there are any remnants left after uninstalling Acrobat DC .

Then try to install Pro version again :

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Still same??

If possible post screenshot of error .

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Guest
Dec 03, 2015 Dec 03, 2015

The cleaner tool only applies if Acrobat only is installed.   In my case I had the entire DC suite of programs and so far I have uninstalled Acrobat DC only.  The other creative suite programs like Photoshop are still there.  Is there a way to uninstall all the others or should I try doing one by one?

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LEGEND ,
Dec 04, 2015 Dec 04, 2015
LATEST

No need to uninstall other apps.

Did Acrobat Cleaner tool detected any remnants? Even after uninstalling , some of the registry entries or its associated files remains on computers as left overs, we needed to make sure they are not present by running Acrobat Cleaner tool.

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