Why don't my updates clear from the menu list?

[DavidSLynch]

No matter how often I click the update buttons for these Muse, Photoshop and Audition, they remain in the CC menu. Why won't they clear?

[Atul_Saini]

Hi DavidSLynch,

Please try the below mentioned steps.

1. Quit Creative cloud | Creative Cloud for desktop FAQ
2. Try http://helpx.adobe.com/creative-cloud/help/install-apps.html#Update apps
3. Relaunch Creative cloud app

Kindly revert if the problem persists.

Thanks,

Atul Saini

[DavidSLynch]

Are you suggesting that I uninstall/reinstall Creative Cloud, or the apps in the list? Or all of them?

[Atul_Saini]

No, I didn't mean to uninstall/reinstall Creative Cloud.

I was trying to say that we should try to update the applications with an alternative method.

Please try this:

1. Open Photoshop and choose Help > Updates.
2. Follow the on-screen instructions to install the updates.

Relaunch creative cloud desktop app and revert if the problem persists.

Thanks,

Atul Saini