Will not download instructions

[RolloH]

I get find another location in download folder for instructions and CS5. Tried another browser, using Firefox, used Explorer, no go on either. Tried a restart no go, tried this first in help no go. What's left? I bought it now can't use it.

Rollo

[Preran]

I am sorry but I am unable to understand the nature of your problem. Can you list down the steps that you performed and the problem you are facing?

[RolloH]

It will not download to the download file, CS5 or the instructions, I tried

downloading to the desk top no go, I'm running Windows 7 Home Prem. Edition

with 8 gigs of ram, no problem on this end. I have Elements 9 with Topaz

Bundle, no problems downloading anything before. I keep getting Try Another

Location when I try downloading. Did a restart, no go signed off back on no

go, it will not download. Even tried the Adobe Download Assistant no go.

The attachment is what comes up every time I try anything...Thanks

Rollo

[Preran]

Hi RolloH,

I would advise you to contact customer support with your problem (http://www.adobe.com/support/contact/), or wait for someone in this forum to get back to you.

Thanks,

Preran

[RolloH]

I got it started with method two, CS5 not the instructions, so we'll see

what happens...

Thanks