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WIN11 reinstall

New Here ,
Nov 28, 2024 Nov 28, 2024

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Hi gang.  Windows is not booting up on my new desktop so I'm poised to reinstall WIN11. Problem is I cannot uninstall CC (I cannot even access safe mode).  Reinstallation means CC would be removed, so my question is would I be losing one of my two alloted CC installs?
Thanks much!

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correct answers 1 Correct answer

Community Expert , Nov 28, 2024 Nov 28, 2024

no.

 

you can sign out of the problematic computer using your account (https://account.adobe.com) or any other computer that you use ti sign in.  ie, this couldn't be easier as long as you have internet access.

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Community Expert ,
Nov 28, 2024 Nov 28, 2024

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no.

 

you can sign out of the problematic computer using your account (https://account.adobe.com) or any other computer that you use ti sign in.  ie, this couldn't be easier as long as you have internet access.

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New Here ,
Dec 07, 2024 Dec 07, 2024

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Thanks! And for good measure, the re-install fixed my problem. In fact, CC was not even uninstalled in the process despite the windows message.  All is well with the world.

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Community Expert ,
Dec 07, 2024 Dec 07, 2024

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good to hear that!

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