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Can't uninstall Premier Pro because Creative Cloud is not up to date due to lack of space.

New Here ,
Aug 17, 2020

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Hey!

 

So i have a Windows 10 laptop and all of a sudden i've run out of disc space. I've tried to delete unused files, softwares, etc. But it doesn't seem to work. 

So finally i've decided to delete a couple of Adobe softwares that i don't use frequently, in this case Premier Pro. When I go to Windows uninstall, it automatically opens the Creative Cloud. As soon as it opens, it shows a message saying it need to update. I say yes and then it goes "there is not enough space". 

 

So basically, i can't delete a software to free space, because i don't have space to update Creative Cloud. 

 

Does anybody knows what else i can do?

Deleting other softwares is not an option anymore 😞 

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Creative Cloud, Installation, New user

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Can't uninstall Premier Pro because Creative Cloud is not up to date due to lack of space.

New Here ,
Aug 17, 2020

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Hey!

 

So i have a Windows 10 laptop and all of a sudden i've run out of disc space. I've tried to delete unused files, softwares, etc. But it doesn't seem to work. 

So finally i've decided to delete a couple of Adobe softwares that i don't use frequently, in this case Premier Pro. When I go to Windows uninstall, it automatically opens the Creative Cloud. As soon as it opens, it shows a message saying it need to update. I say yes and then it goes "there is not enough space". 

 

So basically, i can't delete a software to free space, because i don't have space to update Creative Cloud. 

 

Does anybody knows what else i can do?

Deleting other softwares is not an option anymore 😞 

TOPICS
Creative Cloud, Installation, New user

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37

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Aug 17, 2020 0
Adobe Community Professional ,
Aug 17, 2020

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Did you empty the Recycle Bin?

Can you delete old Restore Points?

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Aug 17, 2020 0
Adobe Community Professional ,
Aug 18, 2020

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Delete contents of the temp folder it tends to accumulate tons of space over time. In windows explorer type %Temp% and hit enter, it shall take you to your temp folder location.

You could also try shifting some files on to external drive to free up some space or upload them to a cloud service like Dropbox.

-Manan

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Aug 18, 2020 0
Most Valuable Participant ,
Aug 18, 2020

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You need to free a lot more space than you can get back by deleting a few bits of software. If you haven't got 50GB free things will go very badly for you. It may be that the disk is just too small for serious use (a lot of kit is sold that way) or your disk is full of things like videos which are very big. You may need to archive to an external disk, don't forget to ALSO back up to a second external disk.

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Aug 18, 2020 0