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CC not compatible on Mid 2010 Macbook pro

New Here ,
Apr 12, 2020

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Hi there, I am working from home and using an old mid 2010 Macbook pro running OS X EI Capitan version 10.11.6.

I tried to install Adobe CC to my Mac and they showed "not compatible" on Creative Cloud app. My Mac cannot update the system anymore. Please help.

Screen Shot 2020-04-12 at 11.49.48 PM.png

 

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Correct answer by Just Shoot Me | Adobe Community Professional

You need to Upgrade the OS. That version Mac should be able to run 10.12.x or even 10.13.x.

 

Here you go.

 

https://osxdaily.com/2017/06/06/macos-high-sierra-compatibility-list/

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CC not compatible on Mid 2010 Macbook pro

New Here ,
Apr 12, 2020

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Hi there, I am working from home and using an old mid 2010 Macbook pro running OS X EI Capitan version 10.11.6.

I tried to install Adobe CC to my Mac and they showed "not compatible" on Creative Cloud app. My Mac cannot update the system anymore. Please help.

Screen Shot 2020-04-12 at 11.49.48 PM.png

 

Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

You need to Upgrade the OS. That version Mac should be able to run 10.12.x or even 10.13.x.

 

Here you go.

 

https://osxdaily.com/2017/06/06/macos-high-sierra-compatibility-list/

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Creative Cloud

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157

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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You need to Upgrade the OS. That version Mac should be able to run 10.12.x or even 10.13.x.

 

Here you go.

 

https://osxdaily.com/2017/06/06/macos-high-sierra-compatibility-list/

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New Here ,
Apr 12, 2020

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Thanks!

Just realize you cannot update your OS via APP store, but need to search on apple website to get OS 10.13.
Successfully downloaded and updated my OS to 10.13.6. It's a bit slow on everything comparing to old OS but it WORKSSSS!!!

If anyone has the same issue as me, you can try upgrade your OS to 10.12 and give it a go. Maybe your MAC will run faster.

 

Thanks again!

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Apr 12, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Min-requierments vary by product and platform.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

()__()
(='.'=)
(")_(")

 

Nancy O'Shea, ACP
Alt-Web.com

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Adobe Community Professional ,
Apr 12, 2020

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If your MacBook Pro has a standard hard drive, probably a 5400 rpm one at that, replacing that drive with a ssd can make it seem like you have a brand new computer and also upgrading the ram to at least 8 gb can make a difference as well, but not near as much as an ssd will.

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