Highlighted

Creative Cloud Cutting Out

New Here ,
May 17, 2020

Copy link to clipboard

Copied

I am being bumped out of CC every 3-5 minutes. Each time I have to sign in again. It can shut me out in as little as 2 minutes.

 

Is anyone else having this problem? Does CC quit when wifi signal gets weak?

TOPICS
Community Information

Views

399

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud Cutting Out

New Here ,
May 17, 2020

Copy link to clipboard

Copied

I am being bumped out of CC every 3-5 minutes. Each time I have to sign in again. It can shut me out in as little as 2 minutes.

 

Is anyone else having this problem? Does CC quit when wifi signal gets weak?

TOPICS
Community Information

Views

400

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 17, 2020 1
New Here ,
May 28, 2020

Copy link to clipboard

Copied

I was able to temporarily solve this problem by removing all of the adobe certificates (on my PC) with certificate manager. But the next day, same problem and dozens of new certificates.

Does anyone have any ideas about why this is happening?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 28, 2020 0
New Here ,
Jun 14, 2020

Copy link to clipboard

Copied

I'm having this problem as well. I worked with an agent to solve the issue on my computer for over 3 hours and was told I need to wait for them to call me with a "specialist". One whole week passes, not a single call. I have uninstalled and reinstalled, done every possible measure, but still have the same problem. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 14, 2020 0
Adobe Community Professional ,
Jun 14, 2020

Copy link to clipboard

Copied

If you're on Windows, ensure you're updated and that Windows Management Instrument (WMI) is working.

See this help article for more details.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 14, 2020 0