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Creative Cloud Desktop Acrobat DC

New Here ,
Sep 09, 2020

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I can't install Acrobat DC nor uninstall it the open button can't be used it's has been gray for some while, yesterday my msi.dll was corrupted on my laptop and I uninstalled it without using Creative Cloud Desktop so it may have affected this situation i'm currently dealing with. I wondering if I have to wait for an update for it to reinstall on my computer and begin tot work properly.

Adobe Community Professional
Correct answer by Dean_Utian | Adobe Community Professional

I'd suggest the following:

  1. Clean using the following tool:
    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
  2. Restart your computer.
  3. You can download Acrobat DC to reinstall from:
    https://helpx.adobe.com/au/download-install/kb/download-install-acrobat-subscription.html 

 

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Creative Cloud, Installation

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Creative Cloud Desktop Acrobat DC

New Here ,
Sep 09, 2020

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I can't install Acrobat DC nor uninstall it the open button can't be used it's has been gray for some while, yesterday my msi.dll was corrupted on my laptop and I uninstalled it without using Creative Cloud Desktop so it may have affected this situation i'm currently dealing with. I wondering if I have to wait for an update for it to reinstall on my computer and begin tot work properly.

Adobe Community Professional
Correct answer by Dean_Utian | Adobe Community Professional

I'd suggest the following:

  1. Clean using the following tool:
    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
  2. Restart your computer.
  3. You can download Acrobat DC to reinstall from:
    https://helpx.adobe.com/au/download-install/kb/download-install-acrobat-subscription.html 

 

TOPICS
Creative Cloud, Installation

Views

67

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Sep 09, 2020 0
Adobe Community Professional ,
Sep 10, 2020

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I'd suggest the following:

  1. Clean using the following tool:
    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
  2. Restart your computer.
  3. You can download Acrobat DC to reinstall from:
    https://helpx.adobe.com/au/download-install/kb/download-install-acrobat-subscription.html 

 

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Sep 10, 2020 0
chin_145 LATEST
New Here ,
Sep 10, 2020

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It works thanks, I wish I dealt with this sooner. 

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Sep 10, 2020 0