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Creative Cloud killed my internet

New Here ,
Sep 17, 2019

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I installed Adobe Creative Cloud and proceeded to download/install several apps from it.  A couple finished downloading but then the panel switched to the gray no internet connection error screen.  Not only that but now my computer refuses to connect to my network at all.

 

Something similar happened on my laptop when installing there- the no connection screen would pop up and my connection would switch to limited.  This was fixed however by resetting the wireless adapter every time it disconnected.  Doing that over and over again I eventually got everything I needed and there were no more issues.

 

But here, nothing I do fixes the connection.  Windows doesnt let me uninstall either without an internet connection.  Restarting the computer, unplugging the wireless, resetting the network adapter, completley shutting off Avast and Comodo havent worked either. I’m on Windows 10 home 64bit.  Date and times are correct.  

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Creative Cloud, Installation

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Creative Cloud killed my internet

New Here ,
Sep 17, 2019

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I installed Adobe Creative Cloud and proceeded to download/install several apps from it.  A couple finished downloading but then the panel switched to the gray no internet connection error screen.  Not only that but now my computer refuses to connect to my network at all.

 

Something similar happened on my laptop when installing there- the no connection screen would pop up and my connection would switch to limited.  This was fixed however by resetting the wireless adapter every time it disconnected.  Doing that over and over again I eventually got everything I needed and there were no more issues.

 

But here, nothing I do fixes the connection.  Windows doesnt let me uninstall either without an internet connection.  Restarting the computer, unplugging the wireless, resetting the network adapter, completley shutting off Avast and Comodo havent worked either. I’m on Windows 10 home 64bit.  Date and times are correct.  

Topics

Creative Cloud, Installation

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391

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Sep 17, 2019 0
Adobe Community Professional ,
Sep 18, 2019

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Adobe Creative Cloud does not "kill your Internet". There must be a different reason. I also do not see why you would need internet to uninstall (but I never tried, I have to say...)

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Sep 18, 2019 0
New Here ,
Sep 18, 2019

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open to suggestions then... everything was working perfectly fine until I started downloading the adobe software. It was the exact same issue downloading to my laptop except to a lesser degree. On my laptop I’ve had zero connectivity issues since downloading the cloud software. This pc is brand new and the wireless was working perfectly. When I click uninstall it requires the adobe uninstaller which is non functional without an internet connection.

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Sep 18, 2019 0
noran LATEST
New Here ,
May 02, 2020

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I had a similar problem.  This video saved me for big-time https://www.youtube.com/watch?v=if745CpIr_Y

Creative Cloud applications can have a big impact on our laptops, especially in mac. If you are a mac user you might face the problem of slow internet speed....

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May 02, 2020 1