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Download issues photoshop

New Here ,
Jul 05, 2020

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I recently bought a dell computer with photoshop as an option. I received my computer but do not know how do get the already paid for photoshop. please help?

 

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Download issues photoshop

New Here ,
Jul 05, 2020

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I recently bought a dell computer with photoshop as an option. I received my computer but do not know how do get the already paid for photoshop. please help?

 

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Adobe Community Professional ,
Jul 05, 2020

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Are you sure it was Photoshop and not the Elements version.

in any event you should of gotten some documentation with the computer explaining what to do to download and get a valid serial number.

 

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Most Valuable Participant ,
Jul 05, 2020

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Since this seems to be a Dell option, have you asked Dell?

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New Here ,
Jul 05, 2020

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No I haven’t. They’re impossible to deal with. I guess I’ll have to.

Kind regards
Aaron Millard
Titan Yardworks

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Most Valuable Participant ,
Jul 06, 2020

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A tip: once you get the info from Dell, be sure to make careful records and keep copies of anything you download. Keep them safe: that means somewhere COMPLETELY OUTSIDE your computer. Because, you will need them if the computer breaks, as they often do.

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