Error codes 1921 and 1603

[Guest]

While trying to install Acrobat XI Pro using the Adobe Applicatins Manager I get the following errors:

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------

ERROR: Error 1921.Service Windows Search (wsearch) could not be stopped.  Verify that you have sufficient privileges to stop system services.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1921.Service Windows Search (wsearch) could not be stopped.  Verify that you have sufficient privileges to stop system services.

ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

-------------------------------------------------------------------------------------

How do I resolve these issues?

[Ned Murphy]

See:

Exit Code: 6, Exit Code: 7 Installation Errors -

http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Error 1603 | Install | CS5 products : 

http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html

For the 1921 error search Google using "Error 1921" and see if you find a solution relevant to your OS

[Kapil.Malik]

Hi ,

Please try to stop the windows search service as per the logs says. you can find "Windows Search" in control panel-->Administrative tools--> services

after the install make sure to set the service to the same option as it was initially.

-Kapil Malik

[Romsinha-9KMEUt]

Please follow the mentioned step:

1. Perform selective startup. Refer the mentioned link: http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html

http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html2. Turn off UAC. Please refer the mentioned link: http://windows.microsoft.com/en-in/windows7/turn-user-account-control-on-or-off and restart your machine.

3. Right click on setup and run as administrator.