How do I completely delete my account?

Guest
Jan 21, 2021 Jan 21, 2021

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I'm trying to completely delete my free creative cloud account. But I cannot find tha option to do this. Halp! Thank you 🙂 

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Cloud storage web assets, Collaboration, File sync, Libraries

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Most Valuable Participant ,
Jan 21, 2021 Jan 21, 2021

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Manage your cloud plan https://helpx.adobe.com/manage-account.html is the only link I have

 

If that doesn't work, try support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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If by deleting your free Creative Cloud account you mean to delete your Adobe ID, be aware that if you ever decide to subscribe to an Adobe product again, you will need to do so with a new email address.

 

See here if you are deleting your Adobe ID: https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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Deleted accounts cannot be reactivated later.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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