I can't find/view my products.

[loonsmoons]

My account says I'm using a PS trial & that I'm not paying for it but I do pay for it. I also need my serial number and can't find that one due to the fact that my products aren't registered on my account.

[John T Smith]

Lost information - reply #1 in https://forums.adobe.com/thread/2008767 (programs to find in Mac or Windows)

[Pattie-F · Accepted solution]

Please ensure you are logging in with the same Adobe ID that you used to purchase.

If you are using Creative Cloud, you should not need a serial number.

FAQ: What do I do if Creative Cloud prompts me for a serial number?

If you registered a version of perpetual software, then you can go to:

Serial number and activation support, otherwise, the response above is your best hope

[Pattie-F]

I am moving this post to the Downloading, Installing, Setting Up forum