Installing update to Canto Connector plugin

New Here ,
Oct 15, 2020 Oct 15, 2020

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Hello,

I am attempting to install and update to the Canto Connector plugin and encountered an error which states "Couldn't install plugin due to a permissions issue. Please try again". Has anyone encountered this somewhat vague error? I am an admin user on this computer and was not asked to enter any passwords so I'm not clear as to which permissions this error is referring.

 

Thank you

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Creative Cloud, Installation

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Adobe Community Professional ,
Oct 16, 2020 Oct 16, 2020

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is this a photoshop question?

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