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Just bought

New Here ,
Apr 17, 2018 Apr 17, 2018

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I just bought the 9.99 membership that comes with lightroom and photoshop cc but how in the world do i download photoshop? I see lightroom was downloaded but no photoshop, and photoshop is what i wanted. Any help?

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Adobe Employee , Apr 17, 2018 Apr 17, 2018

Hi there,

Please sign out of creative cloud desktop app and then sign back in again with the email address which was used to purchase the software.

See help here - Learn how to activate and deactivate Creative Cloud apps

^Ani

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Community Expert ,
Apr 17, 2018 Apr 17, 2018

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New Here ,
Apr 17, 2018 Apr 17, 2018

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when i download Photoshop in the creative cloud it just says start trial in it. I thought as a member i get to use photoshop?

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Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

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Hi there,

Please sign out of creative cloud desktop app and then sign back in again with the email address which was used to purchase the software.

See help here - Learn how to activate and deactivate Creative Cloud apps

^Ani

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